When you are trying to download games, patches or updates on your PlayStation 4 (PS4), you might receive the error code NW-31449-1. In this article, MiniTool will guide you to fix this problem easily.

About PS4 Error NW-31449-1

A number of problems with PS4 have been reported by users, including error code WS-37397-9 and CE-34878-0 and we have provided corresponding solutions to these errors. Today, we will talk about another common PS4 error.

Let’s start our troubleshooting adventure with a true case from the forum:

Anytime I try to download or update anything suddenly stops the download and says “An error has occurred. NW-31449-1”. I have tried restoring the license but that didn’t work.– from PlayStation Community forum

NW-31449-1 error might be familiar to most PS4 users. This error won’t affect your gaming experience while you are playing games on PS4. However, according to the reports from users who received the error unfortunately, the PS4 error NW-31449-1 will prevent them downloading or updating games.

Why does NW-31449-1 error happen to your PS4? Actually, the NW-31449-1 error occurs due to limited factors, and the main reason is that there is not enough storage space for your PS4. So, don’t hesitate to try the following methods to fix the error.

Solution 1: Power Cycle Your PS4

If your PS4 console is in an error state, it will operate improperly and prompt error messages. And this is also another possible reason for NW-31449-1. In this case, you can fix the problem with a simple power cycle.

Step 1: Power down your PS4 device from the front of your console and disconnect all the


Step 2: After you shut down your PS4 console properly, unplug the power cable from the outlet.

Step 3: Press and hold your PS4 power button for about 30 seconds to make sure that all the power is drained.

Step 4: Let your PS4 alone for 4-5 minutes. Then, plug everything back and open your PS4.

After that, you can try downloading games or updates again to check if the error message is removed.

Solution 2: Rebuild Database

If you still receive the NW-31449-1 error even if your PS4 console is in a proper state, your PS4 database might be corrupted. The good news is that PS4 offers Rebuild Database feature and you can resolve most problems in PS4 using this feature. Let’s see how to use it.

Note: This operation won’t delete any files on your PS4 except corrupted ones. The time that the process consumes depends on the amount and size of the files saved on your PS4 hard drive.

Step 1: Press the power button on the front panel to turn off your PS4.

Step 2: Then, press and hold the power button until you hear the second beep to enter the Safe Mode of your PS4.

Step 3: Now, connect your PS4 controller to the console with a USB cable, as the Bluetooth doesn’t work in Safe Mode. Then, press the PS button on the controller.

Step 4: When you get the following interface, select Rebuild Database.

select Rebuild Database

You just need to wait patiently until the process is finished. Once it’s done, you can get out of the Safe Mode and turn on your PS4 to check if the error code NW-31449-1 disappears.

Solution 3: Free Up Your PS4 Storage Space

You might have known that you must have at least double the size of free space on your PS4 than that of the game you want to install. For example, if you want to download and install a 20GB game, at least 40GB free space on your PS4 hard drive is required to make sure the download/installation goes smoothly.

So, if the above methods fail to fix PS4 error NW-31449-1, it’s very likely that your PS4 storage space is not enough. You can check the storage space in your PS4 Settings. Just as the following screenshot shows.

If the free space on your PS4 hard drive cannot meet the requirement of downloading a game, you should spend some time freeing up your hard drive. You might need to pay more attention to your Capture Gallery and Applications.

If you are used to recording your gameplay every time, the Capture Gallery will consume lots of space on your PS4. You can clear it under System Storage Management in PS4 Settings.

If it doesn’t make any sense to clear Capture Gallery or other data, you might have to delete some games or applications on your PS4. Just follow the steps below to uninstall games on PS4:

Step 1: Go to PS4 Settings > Storage > System Storage > Applications.

Step 2: Move down to a game you want to uninstall and press the Options button on your PS4 controller.

Step 3: Choose Delete.

Step 4: Boxes will appear on the left of all the games. You just need to select the games you want to delete and choose Delete in the bottom right corner.

Step 5: Press OK to delete all the selected games from your PS4.

Note: You can also delete games In PS4 Library. Just select the game you want to delete, hit Options button and choose Delete from the right pane.

After freeing up your PS4 storage space, you can try downloading games or updates again to check if NW-31449-1 error is resolved.

Solution 4: Use External Drive for Your PS4

As we all know, PS4 internal hard drive can be up to 1TB which should be enough for most PS4 users. However, for those game lovers who download, install and play various games on PS4, the PS4 hard drive size is limited indeed. Once too many games are installed, your PS4 will run out of space quickly and NW-31449-1 error might occur.

If you don’t want to make any changes for your installed games or saved data, you can connect an external hard drive to extend the space of your PS4. But you have to make sure that it has enough free space and is properly connected.

After choosing the best external hard drive for your PS4, you need to format this new hard drive to put it into use.

To format the hard drive, MiniTool Partition Wizard is recommended for you here. With this tool, you can easily back up your computer, recover lost data and partition, and format your hard drive or partition to NTFS, FAT32 or exFAT. Just download and install it on your computer to have a try.

MiniTool Partition Wizard FreeClick to Download100%Clean & Safe

Step 1: Connect the new external hard drive for your PS4 to your computer. Launch MiniTool Partition Wizard to get its main interface.

Step 2: Select the partition on your PS4 external hard drive and click Format Partition under Partition Management section in the left pane. Alternatively, you can right-click the partition and select Format from the context menu.

Note: If there is more than one partition on this new PS4 hard drive, you’d better delete the original partitions and create a new partition with all the space on the drive. In this way, you can make sure all the space can be used by your PS4.

activate Format Partition feature

Step 3: In the pop-up window, set the File System of the new hard drive as FAT32 and click OK.

choose FAT32 as File System

Step 4: When you back to the main interface, click Apply button to confirm this operation.

click Apply button

Your PS4 external hard drive has been formatted successfully in this way. Now, you can connect it to your PS4 and try downloading games or updates to this new external hard drive. The NW-31449-1 error shouldn’t prevent you from downloading anymore.

MiniTool Partition Wizard is a reliable tool to format PS4 hard drive.Click to Tweet

Solution 5: Upgrade Your PS4 Internal Hard Drive

As an alternative solution of using external hard drive, you can also directly upgrade your PS4 internal hard drive to a larger one. Of course, the new hard drive should have a higher performance than the original one to hold your PS4 system software and support further downloading.

Don’t know what internal hard drive to choose for your PS4? Check this post.

To upgrade your PS4 internal hard drive, you can continue to make use of MiniTool Partition Wizard. The detailed steps are provided below with screenshots.

MiniTool Partition Wizard FreeClick to Download100%Clean & Safe

Step 1: Remove the original hard drive from your PS4. Then, connect both the new selected internal hard drive and the original one to your computer.

Step 2: Run MiniTool Partition Wizard to get the main interface.

Step 3: Choose the original PS4 internal hard drive and click Copy Disk from the left pane. you can also right-click the hard drive and choose Copy from the pop-up menu.

Note: You can distinguish your new hard drive and the original one by their storage status.

activate Copy Disk feature

Step 4: In the new dialog, choose the new hard drive as the target disk. All the data on your original PS4 hard drive will be copied to this hard drive altogether. Then, click Next button to continue.

Note: You will get a message saying that all the data on this target disk will be destroyed. Just click Yes to confirm this operation.

click Next button

Step 5: Choose a copy method and click Next. If the new hard drive is an SSD, you are recommended to check Align partitions to 1 MB option to improve the disk performance.

choose a copy method

Step 6: There will be a window about how to boot from the destination disk. Click Finish button to go back to the main interface.

Step 7: Click Apply button to confirm all the pending operations.

click Apply button

Step 8: Remove the new internal hard drive from your computer and install it on your PS4.

Now, you can try downloading games or updates again to check if PS4 error NW-31449-1 is resolved.

Here are 5 methods to fix PS4 error NW-31449-1. Share with you all, and hope you can be as lucky as me to fix the error effectively.Click to Tweet

Bottom Line

This post has introduced 5 methods to fix PS4 error NW-31449-1. Hope you can resolve the error effectively with these methods solutions.

If you have any problems with using these methods or you get better solutions to NW-31449-1, don’t hesitate to leave us a message on the comment zone below. Of course, you are also welcome to contact us via [email protected].

NW-31449-1 FAQ

What is error code NW-31449-1 on PS4?
NW-31449-1 error code is one of the common errors on PS4. This error occurs mainly when users are trying to downloading something, including patches, updates or games.
Why do my PlayStation installs keep not installing NW-31449-1?
There are several reasons for the fact that your PS4 installs keep not installing and give NW-31449-1 error code. The common and main cause of this error is the storage space issue on your PS4. Besides, this error might also appear if your PlayStation console is in an error state.
What will happen if I initialize my PS4?
PS4 initialization is a good solution to some tricky errors on PS4, but it is a risky operation as well. By initializing your PS4, all the settings and data saved on your PS4 will be deleted. This operation cannot be undone interrupt, as this might bring unrecoverable damage to your PS4 system.
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