MiniTool Partition Wizard FAQ Center
Find the problems you encountered when using MinITool Partition Software
Please try this way to save files again:
Firstly, please go to the installation folder of the program (default location is C:\Program Files\MiniTool Partition Wizard 12\), locate the partitionwizard.exe.ini file (sometimes, the .ini suffix is invisible), open the file, add one line under [General], copy DestPathSimpleMode=1 and paste it to the file, as the following screenshot shows:
Then, save the change. If you are not allowed to save the change, please close the file without saving the change, then copy the file to another drive, drive E: for example, open the copied file, add one line under [General], copy DestPathSimpleMode=1, paste it to the file, save the change, and copy the changed file back to replace the original one in the installation folder.
Next, run MiniTool Partition Wizard again, choose the Data Recovery function, and load the previous recovery result:
Then, save files again.
Our program uses 2 ways to scan a drive, namely file system scan and RAW scan.
Files found by file system scan are saved in Existing Partition or Lost Partition and have the original names while files found by the RAW scan are saved in the More Lost Files folder and lose the original names. Most files found by these 2 methods are repeated files.
In your case, mostly some files have problems and miscalculated. Please use this method to filter files:
Step 1: if you already closed the program, please run the program again and load the previous recovery result, which can avoid rescanning the drive:
Step 2: Click the Filter button, give a check mark "√" on By Size option, and limit the size for files that the program found. For example, we need to recover files smaller than 1GB, so we make the following filter:
1048576KB = 1024MB = 1G
Then, we can only see files NOT Larger than 1GB.
Please limit the size of your files.
Under such a circumstance, please run the program again, choose the Data Recovery function and load the previous recovery result (not rescan), which just takes a few seconds:
Then, please try saving some files again and see whether they can open correctly. This time, please save files with the original names as well as save files in the More Lost Files (RAW) folder:
However, if this method still doesn't work, errors may occur during the process of the first scanning. In this case, please scan the drive again. During the process of scanning, please try previewing and saving some files.
Kindly Reminder: Please do not save files to the original drive, because doing this may overwrite lost files, and the overwritten files can't be recovered any more.
You received this error message because you are operating boot partition. Changing cluster size of boot partition will cause system unbootable, we don't suggest performing this operation.
MiniTool Partition Wizard cannot migrate system provided that the related partitions are located on different disks. You need to move these partitions to the same disk first of all. Read this article to get the details.
If you are using the Copy Disk feature, please make sure the target disk can hold all files on the source disk. If you are using the Migrate OS feature, please make sure the target disk can hold all files in partition C. However, if the target disk has enough space to hold files but you still receive the error, please check whether the partitions on the source disk are BitLocker encrypted, like this:
If yes, please turn off the BitLocker encryption first, and then copy the disk or migrate OS again.
MiniTool Partition Wizard supports extending a dynamic volume, but you may need to move the unallocated space to be after the volume you want to extend. If there is a primary partition existing in front of the unallocated space, as the below screenshot shows, please use the Convert Dynamic Disk to Basic Disk function of our program to convert the disk to basic and then extend the volume to the unallocated partitions again. However, if it is an Other partition, you may need to delete it, and then extend the partition again.
Currently, license keys for MiniTool software can be categorized into 1-Month usage, 1-Year usage, and Lifetime usage.
Exception: license keys for old versions can't be used to register new versions if users do not purchase free lifetime upgrade service or if the 1-year free upgrade service is already expired. In addition, we do not provide the download link for discontinued versions, so please keep the installer well.
Firstly, please confirm all characters are included when you are copying the license key to register.
Secondly, please use the license key to register the correct version. If you use license key for old versions to register a new version, you’ll get this error.
Thirdly, please confirm there is no extra space before the first character and after the last character.
If you still receive the same error, please take a screenshot to show us the details about the error. You can send the screenshot to [email protected].
You received this error message because this order doesn't contain lifetime upgrade service and also exceeds the one year free upgrade time limit. If you receive the error in our Upgrade Center, you’ll see the upgrade choices below the Get My Upgrade Info button. Just choose the one you are interested. If you got the error after entering the license, please send an email to [email protected] for further assistance.
However, if your order comes with a free lifetime upgrade service or the 1-year free upgrade service is still available, please send an email to [email protected] for further assistance.
Please boot the computer from MiniTool bootable disc again. This time, if you click OK when it is launching the program, please do not select anything else in MiniTool PE Loader. You just wait and then MiniTool Partition Wizard appears.
However, if you still receive the same error, please press on Alt + tab combination keys to switch window.
Please boot the computer from the bootable disc again and choose OK when it is changing screen resolution.
However, if you still have the same issue, please enable CSM boot in BIOS. Under the CSM boot mode, the display driver is better.