Mouse Wheel Now Increases and Decreases Volume
You can scroll the mouse wheel to scroll pages easily. However, sometimes you may find that the mouse wheel increases or decreases volume instead of scrolling pages. This issue typically occurs with the mice that support both normal and media modes.
Additionally, it can also be triggered by a conflicting application that modifies the mouse behavior. The error is not limited to a certain mouse brand. It happens to mice from all brands. A lot of users encounter the issue.
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A user shared his experience as follows and sought for help.
My kids have been playing with my computer in their own account and now in my account when I move the mouse wheel the volume increases or decreases instead of the screen scrolling. I cannot understand why they were able to change the behavior of the mouse in my account too. Does anybody know how to bring this configuration back?https://discuss.getsol.us/d/10334-help-mouse-wheel-now-increases-and-decreases-volume
How to make mouse wheel stop controlling volume? This post collects some ways for you. Try them now!
Stop Mouse Wheel from Controlling the Volume
In this section, 5 ways to make mouse wheel stop controlling volume are provided. Randomly select a method to stop mouse wheel from controlling the volume.
Way 1: Disconnect the Mouse and Reconnect It
When mouse wheel increases and decreases volume, disconnect the mouse and reconnect it. It may help you resolve the problem. You can connect the unplugged mouse to the original USB port or a different USB port.
If your mouse is wireless, disconnect the wireless mouse from the network and reconnect it. Alternatively, remove the batteries of the mouse, wait for a few minutes, and insert the batteries back.
Way 2: Check If the Mouse Is Faulty
You should also check if the mouse if faulty by connecting it to another computer. If it works normally, it means that the issue is caused by corrupted or outdated mouse drivers. If not, it indicates there’s something wrong with the mouse. Consider replacing it with a new one.
Way 3: Switch the Mouse from Media Mode to Normal Mode
If your mouse supports both media mode and normal mode, try switching the mouse from media mode to normal mode. Plenty of users have resolved the issue by doing so. You can do that with the steps below.
Step 1: Locate the DPI button on the mouse.
Step 2: Press and hold the DPI switch for 5-7 seconds.
Step 3: Release the DPI switch. This turns off the media mode and enables the normal mode.
Way 4: Perform a Clean Boot
As mentioned earlier, sometimes mouse wheel increases and decreases volume due to conflicting software. Hence, it’s recommended to perform a clean boot when the issue occurs. You can make mouse wheel stop controlling volume after uninstalling the conflicting application.
Step 1: Open the Run window, type msconfig, and click OK.

Step 2: Switch to the Services tab, tick the Hide all Microsoft services option, and click Disable all.

Step 3: Tap on the Startup tab and click Open Task Manager.

Step 4: Right-click on the startup program and click Disable. Repeat this operation to disable all startup programs in Task Manager.
Step 5: Once done, click Apply > OK in the System Configuration window to execute the operation.
Step 6: Tap on the Restart button. Then your computer will boot in a clean state. Check if the mouse wheel increases and decreases volume. If not, enable one service after another and reboot into clean boot to see if the error appears again. Find the culprit service by using this way and then disable or uninstall it.

Way 5: Update the Mouse Driver
Outdated drivers can lead to various issues including the one discussed in the post. Hence, updating mouse driver is an available way to stop mouse wheel from controlling the volume. To do that, follow these steps.
Step 1: Open the Run window, type devmgmt.msc, and hit Enter.
Step 2: Expand Mice and other pointing devices by double-clicking the option.
Step 3: Right-click the mouse driver and choose Update driver.

Step 3: Tap on the Search automatically for drivers option. Then Windows will automatically search for the latest mouse driver and install it.
Step 4: Restart the computer and check if the issue disappears.
Bottom Line
What to do if the mouse wheel increases and decreases volume? Well, this post offers you 5 ways to stop mouse wheel from controlling the volume.
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