How to Windows 11 Update KB5014697 Not Installing? [6 Ways]

KB5014697 is a newly released Windows 11 cumulative update. It is a mandatory update that contains the June 2022 Patch Tuesday security updates for vulnerabilities. This update also comes with the new Spotlight for Desktop feature that automatically changes the desktop background.

However, many users encounter the Windows 11 update KB5014697 not downloading or installing issue. Here’s a user report from the Reddit forum:

Windows 11 KB5014697 fails to install. Hello, the Recent update "2022-06 Cumulative Update for Windows 11 for x64-based Systems (KB5014697)" has failed to install twice on my system. I'm running Win 11 with all other updates installed. Is anyone having trouble installing this particular update?https://www.reddit.com/r/WindowsHelp/comments/vccd1c/kb5014697_failed_to_install/

What Causes the Windows 11 Update KB5014697 Not Installing

What causes the update KB5014697 not installing on Windows 11? If your PC doesn’t have enough disk space, you will fail to install Windows 11 update KB5014697. In addition, other factors like corrupted update components, disabled Windows update services, and antivirus software interference are also responsible for the Windows 11 KB5014697 update not installing.

How to Windows 11 Update KB5014697 Not Installing

How to fix the Windows 11 cumulative update KB5014697 not installing? After investigating extensive user reports and posts, we summarize 6 effective fixes to the problem. Let’s start trying.

# 1. Check If Your PC Has Enough Disk Space

First of all, you should check if your C drive has enough space to install the Windows 11 update. If the C drive is full, you need to free up disk space. To do this work, you can delete all unnecessary files or uninstall some unneeded programs, but this process is time-consuming.

Another effective way is to extend the system partition using a professional partition manager – MiniTool Partition Wizard. It can extend/resize/move the partition to even non-contiguous unallocated space. Besides, it can analyze disk space, convert FAT32 to NTFS, change cluster size, migrate OS, and more.

MiniTool Partition Wizard DemoClick to Download100%Clean & Safe

Step 1.  Run MiniTool Partition Wizard to enter its main interface, select the system or C partition where the Windows updates are stored, and click on Extend Partition from the left pane.

Step 2.  Select the drive that you want to take free space from the drop-down menu, and then drag the slider bar to occupy the free space. Then click OK to confirm the operation.

Step 3.  Click on Apply to execute the process.

# 2. Run Windows Update Troubleshooter

As you know, Windows Update Troubleshooter is a practical diagnostics tool that can help detect and repair issues related to Windows updates. Here you can try running this troubleshooter to fix the Windows 11 update KB5014697 not downloading issue.

Step 1. Press Win + I to open the Settings window, and then select System from the left vertical menu and click on Troubleshoot from the right menu.

Step 2. Click on Other troubleshooters to expand all troubleshooters, and then click on Run next to the Windows Update section.

Step 3. Wait for the troubleshooter to detect problems. If any problems are found, click on Apply this fix to execute the recommended repairs automatically. Once completed, reboot your system and check if the Windows 11 KB5014697 update not installing issue gets fixed.

# 3. Reset Windows Update Components

If some Windows update components get corrupted, you will encounter the update KB5014697 not installing on Windows 11. In this case, resetting the Windows update components can help fix the problem. Here you can refer to this guide “How to Reset Windows Update Components in Windows 11/10”.

# 4. Restart Windows Update Services

There are some important Windows update services like Background Intelligent Transfer service, which helps download files and install Windows updates from the Microsoft servers. If it is not running properly, you may experience Windows 11 update KB5014697 not downloading. Let’s follow the guide below to enable the service.

Step 1. Press the Win + R key to open the Run dialog box, and then type services.msc in it and hit Enter.

Step 2. Scroll down and double-click Background Intelligent Transfer Service to open the Properties window.

Step 3. Change the Startup type to Automatic, and then click on Start and click OK to save the change.

# 5. Use Microsoft Update Catalog

If you still can’t install the Windows 11 KB5014697 update automatically via Settings, you can try installing the update manually from the Microsoft Update Catalog website. Search for the KB5014697 update on the website, determine the correct update package based on your system type, click on Download, and follow the on-screen instructions to complete the process.

# 6. Disable Your Antivirus Software

Some users from the Reddit forum reported that some third-party antivirus software like Malwarebytes can prevent the update KB5014697 from being installed. If this scenario also applies to you, disable the antivirus software temporarily during installation and see if it works.