What to do if The Division 2 not sound happens during gameplay? This post shows you 5 available methods. Try them one by one until the issue is fixed.
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Solution 1: Ensure the Volume Is Not Mute
First and foremost, you should make sure that the audio device is correct and its volume is not mute. To do that, follow these steps.
Step 1: Right-click the speaker icon and choose Open Sound settings.
Step 2: From the Output drop-down menu, choose the correct audio device.
Step 3: After that, right-click the speaker icon and select Open Volume mixer.
Step 4: In the opened window, view the volume of your game. If it’s mute or the volume is low, set it to 100.
Step 5: Now, play the game again and check if The Division 2 not sound issue disappears.
Solution 2: Set the Audio Device to Default
When you encounter the no sound bug in Division 2, consider setting the audio device to default. This method works for most common sound issues. It may help you troubleshoot Tom Clancy’s The Division 2 audio not working issue too.
Step 1: Right-click the speaker icon and hit Open Sound settings.
Step 2: Scroll down the content on the right panel to locate the Related Settings section. Then click Sound Control Panel to continue.

Step 3: Highlight your audio device, click on the down-arrow icon next to Set Default, and then choose Default device.

Step 4: Finally, click Appy to save changes.
Solution 3: Disable the Built-in Mic
Try disabling the built-in mic if you are using a Bluetooth headset or headphones with a built-in mic. Besides, you may also need to disable hands-free telephony for the headset in Windows Settings.
Step 1: Open Device Manager from the Quick Link menu.
Step 2: Right-click the microphone and choose Disable.
To disable hands-free telephony in Settings, open Settings and click System > Sound > Manage sound devices > target audio device > Disable.
Solution 4: Run the Audio Troubleshooter
Audio troubleshooter is a built-in tool on Windows that can troubleshoot common sound issues. You can run it if you receive the Tom Clancy’s The Division 2 audio not working issue.
Step 1: Open Settings by pressing the Windows and I keys at the same time.
Step 2: Navigate to Update & Security > Troubleshoot > Additional troubleshooters.
Step 3: Click Playing Audio and tap on the Run the troubleshooter button.

Step 4: Wait until the troubleshooting process ends and follow the prompted instructions to complete the operation.
Solution 5: Update Audio Drivers
Outdated audio drivers are also responsible for the no sound bug in Division 2. So, check if drivers are up to date when the issue occurs. If drivers are outdated, update them with the steps below.
Step 1: Open Device Manager on your computer.
Step 2: Expand Audio inputs and outputs by double-clicking the option.
Step 3: Right-click your audio driver and choose Update driver.

Step 4: According to your preference, select Search automatically for drivers or Browse my computer for drivers.
Step 5: Follow the prompted instructions to finish the operation.
Wrap Things Up
How to fix Tom Clancy’s The Division 2 audio not working issue? Top 5 methods have been shown to you. Try them now to troubleshoot the error now! Hope they may you solve the problem successfully and you have a good game experience.
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