[Fixed] Windows Backup App Causing Delay When Logging Off

Some people report that they encounter the “Windows backup app causing delay when logging off” issue on their PC. This issue bothers them a lot. After investigating extensive user reports and posts, I find that the error may mainly be caused by the update KB5029331 and corrupted system files.

Have you also encountered the same issue? Do you want to fix this issue? If so, please continue reading.

Solution 1. Uninstall the KB5029331

From the above reasons, we know that the “Windows backup app causing delay when logging off” issue is mainly caused by the Update KB5029331. So, if you suspect the update KB5029331 causes delay issue, you can try uninstalling the KB029331 update to fix the error. Here’s how to do it:

Step 1. Press the Win + I keys simultaneously to open the Settings window.

Step 2. Go to Update & Security > Windows Update, and then click View update history.

Step 3. Click Uninstall updates, and then locate the KB5029331 update from the list.

Step 4. Right-click it and select Uninstall. Then, follow the on-screen instructions to complete the uninstallation process.

Step 5. Restart your PC, and check if the Windows backup app causing delay when logging off after installing KB5029331 has been resolved.

Solution 2. Force Uninstall the Windows Backup App

Some people report that force uninstalling the Windows backup app helps them fix the “Windows backup app causing delay when logging off” issue successfully. You can also have a try with the following steps:

Step 1. Press the Win + X keys to open the Quick Link menu, and then select Windows PowerShell (Admin) from the menu.

Step 2. In the elevated PowerShell window, execute the following command:

Remove-WindowsPackage -Online -PackageName “Microsoft-Windows-UserExperience-Desktop-Package~31bf3856ad364e35~amd64~~10.0.19041.3393”

Step 3. Then, type “Y” to continue.

Step 4. To revert to the previous state and restore the missing features, you can run the following command:

DISM.exe /Online /add-capability /CapabilityName:Windows.Client.ShellComponents~~~~0.0.1.0

Solution 3. Create a New User Account

There is also someone fixing the “Windows backup app causing delay when logging off” issue by creating a new user account. You can also have a try. Here’s the guide:

1. Open the Settings window, and then select Account.
2. Choose Family & other users.
3. Under the Other users section, click Add someone else to this PC.
4. Then, follow the on-screen instructions to create a new account.
5. Sign out from the current Account and Log into the new account.
6. Check if the Windows backup app causing delay when logging off after installing KB5029331 shows again.

Solution 4. Run SFC and DISM

Corrupted system files are one of the reasons that may trigger the “Windows backup app causing delay when logging off” issue. So, you can try running SFC and DISM to fix the error. Here’s how to do it:

Step 1. Press the Win + S keys simultaneously to open the Search window, and type “cmd” in the search box.

Step 2. Right-click Command Prompt under the Best Match, and then select Run as administrator.

Step 3. Type “sfc /scannow” and press Enter. After that, restart your PC and check if the issue has been resolved. If not, use the following command lines to run DISM to fix the error:

• DISM.exe /Online /Cleanup-Image /CheckHealth
• DISM.exe /Online /Cleanup-Image /ScanHealth
• DISM.exe /Online /Cleanup-Image /RestoreHealth

Solution 5. Use System Restore

If none of the above solutions can help you fix the “Windows backup app causing delay when logging off” issue, you can try using the restore point to revert your system to a previous state to fix the issue. Here’s the way:

1. Open the Settings window.
2. Go to System > About, and then select the System protection link on the right panel.
3. In the new window, click the System Restore button.
4. Select Next, and then select the restore point you want to use from those in the list.
5. After that, click the Next button.
6. Next, click Finish. Then choose Yes to the “Once started, System Restore cannot be interrupted. Do you want to continue?” question.
7. Then the System Restore process will now begin. Wait for this process to be completed.
8. Once done, your Windows will revert to the previous state as you select. 

Further Reading:

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Bottom Line

How to fix the “Windows backup app causing delay when logging off” issue? This post provides 5 helpful solutions to help you get rid of this issue. You can try them one by one until this issue gets fixed.