Some users encounter the “cannot get icarus files error code 44002” problem when they try to install the AVG software. Are you bothered by this issue? Don’t worry. This article from MiniTool Partition Wizard will provide a full guide to fix this issue.

AVG is a line of antivirus software developed by Avast subsidiary AVG Technologies. It’s available for Windows, macOS, and Android. AVG software is used to provide antivirus, antispyware, and firewall protection.

Sometimes, when you try to install AVG software on a Windows 11/10 computer, you may receive the error message Execution failed, cannot get icarus files, Error code 44002. If you are trying to find the solutions to this problem, you can read the following part.

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Solution 1. Scan for Malware or Viruses

Cannot get icarus files error code 44002 may be caused due to virus/malware infection on your PC. Therefore, you can run a full system antivirus scan using Windows Defender or any reputable third-party AV product. Here we show you how to run a full system scan through Windows Defender.

Step 1: Press the Win + I key to open Settings. Then go to Update & Security > Windows Security > Virus & threat protection.

Step 2: Tap Scan Options and then choose a scan option based on your demands.

Step 3: Click on Scan now to start the operation.

scan your computer for viruses

Then, try installing the AVG software again to see if the problem persists. If the problem is still not resolved, you can proceed to the next solution.

Solution 2. Redownload the Software Installer

The icarus.exe file is known as Avast Installer which also goes by the names AVG Installer or Privax Installer which is developed by AVAST Software which is also developed by AVG Technologies Privax Limited.

You need to re-download the installer as the installer you are running may be corrupted and therefore cannot find the missing files. Make sure to download the software installer from a trusted source or official website.

Solution 3. Temporarily Disable Antivirus

Antivirus software protects your PC from a variety of threats. But sometimes, antivirus software prevents some genuine programs from running or installing properly. Therefore, you can temporarily disable the antivirus software. If your antivirus software blocks the installer file, disabling it will allow you to install this software.

See this article: How to Disable Antivirus on Windows 10 Temporarily/Permanently

Solution 4. Run Program Install and Uninstall Troubleshooter

Microsoft has released the Program Installation and Uninstallation Troubleshooter that will automatically diagnose any issues you may encounter while installing or uninstalling a program or software in Windows 11/10/8/7.

Step 1: Download the Program Install and Uninstall troubleshooter and install it on your computer. Click the Next button to let this troubleshooter detect the issues.

get Program Install and Uninstall troubleshooter

Step 2: When the detecting process finishes, the troubleshooter asks you a question “Are you have a problem installing or uninstalling a problem”. According to your situation, select Installing or Uninstalling.

Step 3: Wait for the tool checking. It will detect and repair issues.

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This post provides 4 useful solutions to the “cannot get icarus files error code 44002” problem. Now, you should know how to solve it.

When you encounter data loss or partition loss from an internal or external hard drive, you can take advantage of MiniTool Partition Wizard to perform hard drive recovery.

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