This post shows you some possible causes of the Samsung TV screen black issue. Based on that, it provides you with several troubleshooting methods. To get more details, explore the content with MiniTool.

Reasons Behind the Samsung TV Screen Black Issue

Are you bothered by the Samsung TV screen black issue like many other users? If you are one of them, you might wonder about the reasons behind the Samsung TV black screen of death. Well, this Samsung TV repair guide summarizes some possible causes.

  • Loose TV cable connections
  • Damaged or broken TV cables
  • Wrong input device or settings
  • Glitches with TV
  • Issues with hardware
  • Outdated or corrupted TV firmware
  • Enabled power saver mode or sleep timer

Based on the above reasons, this post offers you some available troubleshooting methods.

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Method 1: Check the Connection and Status of Cables

The Samsung TV receives a connection from streaming devices via the cable wire. Once the TV fails to receive signals, you will experience the Samsung TV black screen of death error. There are some common causes of the failure.

  • Loose cable ports/connection
  • Inactive power sources
  • Improperly plugged cables
  • Faulty or damaged cable wire
  • Incompatible cable wire

If the screen is black when the LED light of the Samsung TV is on, it is likely that the TV’s cable connection is loose or faulty. It is recommended to check the status and connection of all the TV cables after the Samsung TV screen black issue occurs.

Ensure that there’s a proper cable connection between the external sources and Samsung TV. For that, you can unplug all the cables and then plug them back. In addition, you should also make sure that cables aren’t dirty, dusty, or damaged/broken. If necessary, clean the cables with a can of compressed air.

Tip: You can check if your TV cables have damage signs like bite marks, exposed wirings, poorly-bent cable, and burnt or bent plug insert. If you any of these signs, get a new compatible cable immediately.

Method 2: Restart the Samsung TV

A soft reset and reboot can also fix the Samsung TV black screen issue. You don’t have to worry about anything as a soft reset won’t delete any of your personal information or settings. A reboot operation is also helpful for solving issues like slow Wi-Fi full-on failure.

Tip: It is advised that you perform a soft reset when your Samsung TV becomes unresponsive or has a temporary bug or glitch.

To soft reset your Samsung TV, simply unplug the TV’s power cord from the power outlet and wait for 60 seconds or so. Then plug back the power cord. You can reboot the Samsung TV by unplugging power cord and pressing the Power button on the remote for 30 seconds. Similarly, you need to re-connect the power cord.

Also read: Reboot vs Reset vs Restart: Difference of Reboot, Restart, Reset

Method 3: Set TV Input Settings

The input options of Samsung TV smart TVs vary according to the number of cable ports. After you connect an external device to the TV, you need to change your TV’s input settings. Otherwise, the TV will continue to recognize the original input device and play its default input. Then you will receive the Samsung TV screen black issue.

In this case, you need to change TV’s input settings manually.

Step 1: Press the External Power Source button on the remote.

Step 2: Move to the Input Settings menu and ensure that all TV inputs are enabled. 

Step 3: Choose the source that is used to send signals to the TV.

Tip: If your Samsung TV has multiple HDMI ports, try selecting them one by one until you find the correct one.

Step 4: Save the settings and then check if the black screen issue disappears. If not, see if the connected external device is powered on.

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Method 4: Disable Sleep Timer

The sleep timer function can manage and monitor your screen time. To be specific, your TV will be automatically shut off after a pre-set period if this function is turned on. Once it’s enabled, you can’t use your TV. If the Samsung TV black screen issue suddenly appears, check if the sleep timer is on. If so, disable it using the steps below.

Step 1: Press the Menu button on the remote.

Step 2: Navigate to Settings > System Manager > Time > Sleep Timer.

Step 3: Finally, click Off to disable the sleep timer.

turn of sleep timer

Method 5: Disable Power Saver Mode

Likewise, the power saver mode is also used to save the energy consumption on the electric appliance. Furthermore, it also reduces the brightness of the TV relieving eye fatigue. It includes 5 settings that are listed below.

  • Off: Without power and brightness reduction.
  • Low: Slightly reduces the screen brightness.
  • Medium: Reduces the screen brightness significantly.
  • High: Reduces the screen brightness obviously.
  • Picture off: Completely turns off the brightness.

If your Samsung TV’s screen goes black, it might be in the picture off power save mode settings. In this case, try turning off the power saver mode to solve the issue.

Tip: In newer Samsung TV models, Power Saver Mode is referred to as Power Saving Mode.

Step 1: Open the menu with the remote.

Step 2: Navigate to Settings and then choose Energy Saving Mode.

Step 3: Select Off from the pop-up menu.

If you own a Samsung TV series K, M, N, or R, refer to these steps.

Step 1: Press the Home button on the remote.

Step 2: Move to Settings > General > Eco Solution > Power Saving Mode.

Step 3: Toggle off it.

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Method 6: Utilize Voltage Management Devices

Some Samsung TVs can’t cope with minor voltage fluctuations. Due to extremely high or low power voltage, you will run into Samsung TV black screen of death. How to handle voltage fluctuations? Here comes the use of voltage management devices.

For instance, you can download and install utilities like Voltguard, UPS (uninterruptible power supply), or RV Surge Protector. In addition to avoiding power surges, they can also ensure that your TV receives the proper amount of voltage.

Method 7: Update TV Firmware

The firmware in the TV runs everything ranging from channels to the menu. You are unable to access anything on the TV without firmware. As for the Samsung TV black screen of death issue, it can be caused by a bug in the firmware.

A quick fix is to update TV firmware. There are multiple options to update Samsung TV firmware. Pick one from the offered steps below.

Tip: Firmware updates are released to improve TV’s features, strengthen security functions, or replace/fix software programs.

Update Through Internet

If the screen goes black temporarily, this method is available.

Step 1: On the remote, click on the Menu button.

Step 2: Go to Settings and then click Support to continue.

Step 3: On the Support page, click the Software Update option.

Step 4: Choose Update Now or Auto Update. If you tap Update Now, your Samsung TV will immediately download and install any available updates on the device. If you choose the latter option, TV will automatically update to the latest firmware version.

Tip: The smart TV may automatically reboot during the update process.

Update via a USB Drive

If Samsung TV software update is not available, you can update the firmware via a USB drive. When you run into Samsung TV black screen of death, you should also apply this method. The whole process is divided into 3 stages. Execute the operation by following the offered steps.

Stage 1: Format the USB Flash Drive to the Supported File System

While using the USB drive, you need to pay attention to the supported file systems of your Samsung TV model. The QLED and SUHD TV support file systems including FAT, exFAT, and NTFS, while the full HD TV supports NTFS (read-only), FAT16, and FAT32.

Format your USB flash drive to the supported file system using a professional USB formatter. Well, MiniTool Partition Wizard is such a tool. It allows you to format the USB device to the target file system with ease. If you want to change from NTFS to FAT32, you can convert NTFS to FAT32 through this program.

Here’s the full tutorial on formatting the USB flash drive using MiniTool Partition Wizard.

Step 1: Download and install MiniTool Partition Wizard by clicking the button below and following on-screen instructions.

MiniTool Partition Wizard FreeClick to Download100%Clean & Safe

Step 2: Connect the prepared USB drive to your computer and then launch MiniTool Partition Wizard.

Step 3: Right-click on the USB device from the disk map area and click Format.

click format

Step 4: In the pop-up window, choose FAT32 from the drop-down menu and click OK to save changes.

Tip: As FAT32 is widely supported, here we choose it. You are also allowed to set parameters like partition label and cluster size in the prompted window.

choose needed file system

Step 5: Click Apply to execute the pending operation.

tap apply

Stage 2: Download and Save the Firmware Update File to USB

Step 1: Navigate to the Samsung Download Center, and then input the model number of your Samsung TV and hit Enter.

Note: All the latest software updates for the full lineup of Samsung TVs will be listed in the Samsung Download Center. If you don’t know your TV’s model number, click the How to find my model number link to find it.

find the latest software updates

Step 2: The latest software updates for your Samsung TV model can be found under the Downloads tab on the Support page. Click on the Download button next to the newest version and then wait for the finish of the download process. 

Step 3: Locate the downloaded file and unzip it.

Step 4: Drag the unzipped update file to your USB. Alternatively, you can also copy and paste the file to the USB.

Note: Ensure that the update file is stored directly on the USB drive instead of any sub-directory. Otherwise, the TV won’t find the update file.

Stage 3: Update Samsung TV with the USB

Step 1: Unmount the USB drive and unplug it from your PC. Then connect it to one of your Samsung TV’s USB ports.

Step 2: Navigate to the Settings menu of your Samsung TV and then choose Support.

Step 3: Select Software Update > Update Now > Yes to confirm the operation. After that, your TV will search for the USB-loaded update. After the TV detects it, the device will begin the update process. Once the update process finishes, your Samsung TV will automatically restart.

Note: Don’t turn off the TV before the process ends.
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Method 8: Reset Samsung TV

If the Samsung TV screen black issue still persists after trying the above methods, it’s time to factory reset your TV. Different from soft reset, the factory reset operation will clear all the settings, erase all the data, and remove bugs and glitches in the TV.

How to reset Samsung TV with black screen? Here are the detailed steps for you.

Step 1: Press the Menu button on the remote control, and then click on Settings and hit Enter from the main menu.

Step 2: Tap Support > Self Diagnosis > Reset. You need to hit Enter after clicking each option to confirm the operation.

Step 3: In the prompted window, you have to enter your pin. The default pin is 000. If you have modified it, input the correct one.

Step 4: After typing the pin, click Yes and then follow the on-screen instructions to finish the operation.

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Bottom Line

Possible reasons for the Samsung TV screen black issue have been listed for you. If you don’t know how to fix it, simply try the offered methods in the post. With the detailed steps, you can execute the operation smoothly. If you have any doubts about them, leave your words in the comment area. For any questions on MiniTool Partition Wizard, contact us by sending an email via [email protected].

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