Overwatch 2, which is a free-to-play live game, was released on October 4, 2022. Since it was released, there have been various issues. Some users reported that they encountered the Overwatch 2 Error that prevents them from logging into Overwatch 2. How to repair the Overwatch 2 error? This post of MiniTool Partition Wizard will give you answers.

I got an issue every time I launch overwatch. It says overwatch sorry we were unable to log you in.

Overwatch Forums

The Overwatch 2 “Sorry, we were unable to log you in” error occurs when you are attempting to log in to the game but failed. It occurs for different reasons. For instance, your internet connection is unstable. Besides, servers may be under maintenance or facing downtime. In addition, the corrupted game files may also cause the Overwatch 2 unable to log in error.

How to fix the “Sorry, we were unable to log you in” error in Overwatch 2? There are several methods introduced below. Just feel free to have a try on them.

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How to Repair Overwatch 2 Error

Method 1. Check the Internet Connection

First, you need to check your internet connection and make sure that you are connected to the internet. The unstable internet connection can lead to various issues. If you are using a wireless connection, make sure that your signal strength is strong. If your internet connection is unstable, you can refer to the following article to fix it.

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Method 2. Check Server Status

You can try to check the Overwatch 2 server status. It is possible that the game’s servers are under maintenance. You can go to the game’s official Twitter @PlayOverwatch or Overwatch 2 forums to see if there is any ongoing website maintenance posted. Besides, if many people have the same issue, there is a possibility that the server may face downtime.

If the server status is fine, you can try the following methods to repair Overwatch 2 unable to log in error.

Method 3. Update Your Game

If you disable auto-update of your game, you may miss out on some updates. Thus, you can close the game and go to Battle.net to check if there is any available update for your game. If there is, you can try to update the game. After updating, open the game to see if the error is fixed.

update the game

Method 3. Scan and Repair

You can try to fix the “sorry, we were unable to log you in” error by scanning and repairing Overwatch 2. Follow the detailed steps below.

Step 1. Launch the Battle.net client and click Overwatch 2.

Step 2. Click the Gear icon and select Scan and Repair.

scan and repair Overwatch 2

Step 3. Then in the pop-up window, click Begin Scan button and wait patiently until the process ends up.

Once done, you can close the window and then restart your PC to see if this Overwatch 2 error is fixed.

Method 4. Reinstall Overwatch 2

Besides, you can choose to reinstall Overwatch 2 to fix the Overwatch 2 unable to log in error. You should remove all the files of Overwatch 2.

Step 1. Go to Settings > Apps > Apps & feature. Then find and click Overwatch. Click Uninstall button to uninstall it.

uninstall Overwatch


You can also refer to this article to uninstall Overwatch.

Step 2. After uninstalling, go to the Overwatch 2 official website to download and reinstall Overwatch 2.

If the Overwatch 2 error still exists, you can contact Blizzard Support and wait for the Overwatch 2 developers to release an update.

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In this post, we have learned how to repair the Overwatch 2 error that Overwatch 2 is unable to log in. There are four methods introduced. You can have a try on them. If you have better ideas or suggestions, just feel free to leave them in the comment zone below.

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