How to Fix Genshin Impact Loading Screen Stuck on PC

Genshin Impact is an action role-playing game developed by miHoYo and released in 2020. This game is available on various platforms including Android, iOS, PlayStation 4, PlayStation 5, and Microsoft Windows. And it will be able to play on Nintendo Switch soon.

It is a quite popular game among game lovers. Unfortunately, some users encountered issues while playing the game. Genshin Impact stuck on the loading screen is one of the most common ones. This problem can be caused by many factors. If you are bothered by the same issue, you can try the following solutions.

Solution 1: Check Genshin Impact PC System Requirements

To run Genshin Impact properly, you should make sure your PC meets the minimum Genshin Impact system requirements. If you expect high performance, your PC needs to meet the recommended system requirements.

You can visit the news from miHoYo to get the detailed requirements. If your PC doesn’t meet the requirements, you might need to upgrade some hardware of your PC.

Solution 2: End Other Background Programs

If you are running too many programs at the same time, your programs might freeze or even get crashing. Therefore, you’d better close unnecessary programs running in the background while playing Genshin Impact.

Step 1: Press Ctrl + Shift + Esc to open Task Manager quickly.

Step 2: Under the Processes tab, right-click the program you want to end and select the End task option.

Repeat the operation to end all the unnecessary programs. Then you can close Task Manager and check if the program is finished.

Solution 3: Update Your Graphics Card Driver

Outdated or missing device drivers could also lead to the Genshin Impact loading screen stuck issue. In this case, you need to update your device drivers regularly, especially the graphics card driver. And here are the detailed steps.

Step 1: Right-click the Start button and select Device Manager.

Step 2: Expand a category, right-click your device, and select Update driver.

Step 3: In the pop-up window, select Search automatically for updated driver software. Then follow the on-screen instructions to finish the operation.

After that, restart your computer and run Genshin Impact again. If the loading screen stuck issue still exists, please move on to the next solution.

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Solution 4: Disable Your Overlay Programs

Some overlay programs could cause certain programs with games, too. To solve the Genshin Impact loading screen stuck issue, you might also need to disable your overlay program, such as Discord, Xbox Game Bar, etc.

• How to Disable Discord Overlay in Windows 10 [Complete Guide]
• How To Disable Xbox Game Bar On Windows 10: 3 Ways

Solution 5: Check and Repair Game Files

To fix Genshin Impact loading screen stuck issue, you should also check for corrupted or missing game files.

Step 1: Run Epic Launcher and go to Library.

Step 2: Click the three-dot icon on Genshin Impact.

Step 3: Select the Verify option in the pop-up menu. Then wait until the process is finished.

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