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Firestick remote not working

What to do when Firestick remote not working? If you are also wondering that, this post is worth reading. Here, MiniTool would analyze possible causes and fixes for the Firestick remote not working issue.

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Reasons for Firestick Remote Not Working

Compared with cable television, streaming devices like Amazon Fire TV Sticks (also referred to Firestick) are becoming popular day by day. To run Firesticks, you need a Firestick remote. Everything gets fine when they work properly.

However, you would be stuck in trouble if the Firestick remote not working issue occurs. What does this mean? Well, it indicates there’s no movies and no TV. What’s worse, it possibly means that you can’t turn on the television at all.

Why is my Firestick remote not working? You might raise this question like others. Here, some possible causes for the Amazon Firestick remote not working issues are summarized.

  • Battery issues: To be specific, improperly inserted batteries, low battery charge, and other related issue can trigger the Firestick remote not working error.
  • Pair issues: When the remote isn’t paired with your Firestick, it won’t work.
  • Obstacles: Though you are not required to get a direct line of sight between the Firestick and remote, you’d better ensure there’s no obvious obstructions.
  • Distance: As Firestick remotes use Bluetooth rather than infrared, they should have a theoretical range (30 feet).
  • Compatibility: If you use a remote replacement for the Firestick, ensure that they are compatible with each other.
  • Interference: If there are devices interfering with Bluetooth connections, they could cause Firestick remote to stop working.
  • Damage: Physical damages like water damage and internal faults because of failed components may lead to Amazon Firestick remote not working.

Based on the above analysis, several available troubleshooting methods are provided. You can have a try!

Solution 1: Restart the Firestick

A simple way to solve the Firestick remote not working issue is to restart the Firestick or Fire TV. This method has been proven to be useful in most times. To do that, you just need to unplug the Fire Stick or Fire TV from the outlet and wait about 1 minute before plugging it back in.

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Solution 2: Check the Battery of Firestick

Compared with other remotes, Fire Stick and Fire TV remote are more power-consuming. Try changing new batteries to see if the Firestick remote works properly. Or insert the batteries in another way.

Step 1: Remove batteries from the back of your Firestick remote.

Step 2: Pay attention to the way they are installed and then follow the diagram inside the battery compartment to install batteries in the right direction. After that, try the Firestick remote again to see if it works properly. If not, continue the operation by executing further steps.

Step 3: Install new batteries.

Tip: You should install brand new batteries.

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Solution 3: Re-pair Firestick Remote to TV

By default, the Firestick or Fire TV is paired with the remote when you buy them. Hence, the Firestick or Fire TV should recognize inputs from the remote while you set up the device for the first time.

However, you sometimes may find that the Firestick and remote are not paired. In some cases, they will get unpaired over time due to a glitch. Remotes that are unpaired with the TV won’t deliver a signal to it.

You need to re-pair the Firestick to the TV manually with steps below.

Step 1: Plug in your Fire Stick and ensure that it’s on.

Step 2: Wait for the Fire TV to boot up.

Step 3: Hold the remote near the Firestick and hold the Home button for 10 seconds.

Step 4: Release the button and see if the remote works again. If it still doesn’t work, repeat the operation a few times.

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Solution 4: Check the Compatibility of Firestick Remote

If the Firestick remote not working issue occurs after you replace a new remote, you may have a compatibility issue. Both Firesticks and remote have several generations and they don’t work with each other.  

You should ensure that the new remote is compatible with your TV while buying it. Otherwise, you will receive the Amazon Firestick remote not working issue.

Solution 5: Shorten the Distance between Firestick Remote and TV

Though the theoretical range between the Firestick and remote is 30 feet, the actual is shorter. Besides, you should also ensure that there’s no obstructions between the two items. After that, check if the Firestick remote not working issue is fixed.

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