Many users get the Red Dead Online error 0x20010006 after they fail to connect from the game server. If you are also troubled by this error, you come to the right place. This post of MiniTool summarizes several effective fixes.
According to user reports, the error 0x20010006 appears each time they attempt to launch Red Dead Online. It’s accompanied by the “You have been disconnected from Red Dead Online due to a fault on Rockstar game services” message.
What causes the Red Dead Online error 0x20010006? As the error message hints, the error is often related to Rockstar server issues. Other factors like router inconsistency, disable UPnP settings, incorrect ports, and inconstant DNS could trigger the Rockstar error 0x20010006.
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Fix 1. Check the Rockstar Service Status
Before trying the fixes below, you need to ensure that the “Red Dead Online disconnect” error is not caused by the Rockstar server outages. It is necessary to check the Rockstar service status especially if you can’t be able to join the game online at all. Now, click here to see if any services related to the game are down or limited (colored with yellow or red). If the service is running properly, then you can proceed with the potential fixes below.
Fix 2. Launch the Multiplayer Mode from the Online Menu
Some users reported that the Red Dead Redemption 2 error 0x20010006 can be resolved by launching the multiplayer mode from the Online menu. Here you may have a try. To do so, you can pause the game first, and then relaunch the Red Dead Online game and select the Online menu from the left pane.
Fix 3. Restart Your Router
Inconsistent internet connection is another common reason for the Red Dead Online error 0x20010006. Here you can try resetting your router to clean the built-up internet cache.
Step 1. Unplug the power from the Internet router, and then turn off your Xbox entirely and restart the router.
Step 2. Hold the power button on the modem for several seconds until you turn off it completely.
Step 3. After waiting for about 30 seconds or more, turn on the modem again by pressing the power button.
Step 4. Now, you can restart the game and check if the “Red Dead Online disconnected” error is solved.
Fix 4. Turn on UPnP in Router’s Settings
UPnP is an important part that can forward the ports used by your games. Once the UPnP is disabled in your router settings, you may encounter the Red Dead Redemption 2 error 0x20010006. Here’s how to enable it.
Step 1. Go to your router login page. If you are not clear about this, you can try searching online for instructions related to your specific model.
Step 2. Login to your router using the required credentials.
Step 3. Go to the Advanced menu inside the router settings and find the UPnP entry.
Step 4. Enable the UPnP feature and save changes.
Step 5. Restart your router and launch the game to see if the “Red Dead Online disconnected” error gets resolved.
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Fix 5. Forward the Ports Used by the Game
To ensure that every port is used by Read Dead Online on PC, you can manually port forward. If this solution is applicable for you, follow the step-by-step guide below:
Step 1. Open a web browser on your computer, and type the IP address into the navigation bar, and hit Enter. In most cases, the IP address is 192.168.1.1 or others depending on your router manufacturer. If you don’t know how to check the IP address, you can read this post.
Step 2. Log in to your router with the required credentials.
Step 3. Inside the router settings, go to the Advanced menu and select NAT Forwarding or Port Forwarding from the left pane.
Step 4. Select the Virtual Servers option from the right pane and then you can see if there is a button named Add that allows you to add additional ports. If it is, click on Add.
Step 5. Add the ports that you need to forward for Red Dead Online. Bear in mind that the ports are different depending on the platform (PS4, Xbox One, and PC). Here we list them as follows:
- PlayStation 4
TCP: 465, 983, 1935, 3478-3480, 10070-10080, 30211-30217
UDP: 3074, 3478-3479, 6672, 61455-61458
- Xbox One
TCP: 3074, 30211-30217
UDP: 88, 500, 3047, 3074, 3544, 4500, 6672, 61455-61458
UDP: 6672, 61455-61458
TCP: 27015-27030, 27036-27037, 30211-30217
UDP: 4380, 6672, 27000-27031, 27036, 61455-61458
Step 6. Once done, restart both your router and console/PC.
Now, you can relaunch the game and check if the Rockstar error 0x20010006 disappears.
Fix 6. Switch to Google DNS
Sometimes a DNS server error can provoke the Red Dead Online error 0x20010006. If you assign an improper DNS range, the game server may refuse to connect. At this time, you can try switching to a different DNS server like Google.
Step 1. Open your Control Panel from the Start menu.
Step 2. Change the View by type to Category, and then navigate to Network and Internet > Network and Sharing Centre > Change adapter settings.
Step 3. Right-click the active network and select Properties.
Step 4. Navigate to the Networking tab, and then select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
Step 5. Select the Use the following DNS server addresses option, and then set the Preferred DNS server: 220.127.116.11, Alternative DNS server: 18.104.22.168. After that, click on OK to save the changes.
Step 6. Follow Step 4 – 5 to open the Properties of Internet Protocol Version 6 (TCP/IPv6) and change its DNS server addresses to 2001:4860:4860::8888 and 2001:4860:4860::8844. Then click on OK to save changes.
Now, restart your computer and router to see if the error stops.