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Summary :

Surface keyboard not working

If you are a Surface user, it is very common to encounter issues such as Surface keyboard not working or Type Cover not responding. That is very annoying and brings much inconvenience to users. MiniTool will show you some solutions to fix it.

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When your Surface Pro keyboard stops working, you need to find the cause and then carry out operations to fix the issue. Here are some solutions that you can have a try. If you are not sure which one should be applied, try them one by one.

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Method 1: Restart Surface

When the Surface keyboard not working issue happens, the first thing you should do is to restart your Surface. In general, this method can help you solve some common errors. Here’s how to do.

Step 1: Disconnect your keyboard from the machine.

Step 2: Reboot your Surface.

Step 3: Reconnect your keyboard and check if the keyboard can be used normally. If this method can work, that’s fine. If it doesn’t, you should consider trying other methods.

Method 2: Check Keyboard

After the Microsoft Surface keyboard not working error occurs, check if there’s something wrong with the Surface keyboard. If the keyboard itself has been broken or damaged, your keyboard cannot work as usual even though you perform the following actions to troubleshoot it.

Unplug the keyboard from the device, and then try connecting to another Surface that can work normally. If it works normally, it indicates there are some issues with your previous Surface settings. On the contrary, if it doesn’t work, the keyboard itself has been damaged. You need to replace it with a new keyboard.

In this case, you can try the next method to fix the keyboard stopped working on laptop issue.

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Method 3: Clean Connectors

When dust or other objects block the connection, the keyboard may be unable to connect to the Surface correctly. It usually takes place after you have been using the Surface for quite a long time without cleaning it.

Shut down the Surface entirely. After that, clean the connectors with a clean cloth and a little alcohol. Alternatively, you can also utilize a q-tip to clean it more properly. When the cleaning operation finishes, wait around two to three minutes. Then turn on your computer and connect the keyboard to check if the issue is solved.

Method 4: Reset Surface

Some faulty files or configurations on your system can result in Surface keyboard not working, while resetting your device can help you clear them. Here are specific steps.

Step 1: Open Windows Settings by pressing Windows and I keys.

Step 2: Navigate to Update & Security, and then select Recovery in the left panel.

click recovery under the update and secuirty tab

Step 3: Click on Get Started in the right side of the page.

click get started to reset this PC

Step 4: In the pop-up page, you can either to choose keep my files or remove everything. It is recommended that you should choose keep my files, because if this operation cannot fix the issue, you can repeat the above steps and choose remove everything.

pick one in the pop-up page

Step 5: Then follow the on-screen instructions to reset your Surface. After that, boot your device and check if the keyboard can work again.

These are all the solutions to fix Surface laptop keyboard not working issue. Please feel free to pick one from them.

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