Lenovo Error 1962 “No Operating System Found” means your PC cannot detect a bootable system. Learn why this error happens, how to fix it, and how to recover data from an unbootable Lenovo computer.

Lenovo Error 1962 “No Operating System Found” usually occurs because BIOS cannot find the Windows boot drive. To fix it, check the BIOS boot order, make sure the system SSD/HDD is detected, run Windows Startup Repair, repair boot files, or replace a failed hard drive.

In the following sections, we will explain the common causes of Lenovo Error 1962 and provide step-by-step solutions to help you fix this issue.

What Causes Lenovo Error 1962

There are several reasons why Lenovo Error 1962 appears during startup. The table below details the common causes and how to identify them.

Cause

Description

How to Check

Incorrect BIOS Settings

Wrong boot order or incorrect UEFI/Legacy settings prevent the system from booting

Check BIOS Boot Priority and Boot Mode

Loose Hardware Connections

Loose SATA or power cables may prevent the HDD/SSD from being detected

Check drive connections

Corrupted Boot Files

Damaged Windows boot files can stop the system from starting

Run Windows Startup Repair

Failed HDD/SSD

A damaged storage drive may cause BIOS to fail to find the operating system

Check drive detection and health status

Dead CMOS Battery

A weak CMOS battery may reset BIOS settings and affect boot configuration

Replace the battery and reset BIOS settings

If your Lenovo PC cannot boot due to Error 1962, you may need to recover important files before fixing the issue. The following section will show you how to recover data from a computer with Error 1962.

How to Recover Data from the PC with Error 1962

When Lenovo Error 1962 prevents your computer from starting, recovering your important files should come before further repairs.

MiniTool Partition Wizard Pro allows you to create a bootable USB drive and recover data from an unbootable PC. Follow the steps below to complete the recovery process.

MiniTool Partition Wizard DemoClick to Download100%Clean & Safe

Step 1. Connect the boot USB drive to the computer with Lenovo error 1962.

Step 2. Press a specific key to boot into the BIOS settings menu during the startup. After entering BIOS, set the bootable USB drive as the first boot option and then boot from the drive.

Step 3. On the MiniTool PE Loader interface, MiniTool Partition Wizard will be launched automatically. Just wait a few seconds.

Step 4. On the interface of MiniTool Partition Wizard, launch the Data Recovery wizard.

The MiniTool Partition Wizard interface with the selected Data Recovery option.

Step 5. After launching the Data Recovery function, you can see that all disks and partitions on the computer. Select a partition that contains important files and click Scan.

Note: In the bootable edition, every partition will be assigned a drive letter including the system reserved partition. So, the drive letter of every partition will be changed. To make sure you select the right partition to scan, you can pay attention to the partition size.
The Logical Drives interface with the selected Scan option.

Here is a brief introduction of the five parts on the Data Recovery interface:

  • Recovery Result: this section will display the last scanning result and you can manually load the scanning result you saved previously.
  • Logical Drive: this section will display all existing partitions on your PC including removable devices.
  • Lost Partition:this section will display all lost partitions on your PC.
  • Unallocated Space: this section will display all unallocated spaces on your computer.
  • Hard Disk: this section will display all hard disks on the computer. You can also select a hard disk to scan.

Step 6. Wait for the scanning completed. During the process of scanning, you can pause or stop the scanning by clicking the Pause or Stop button.

Step 7. After scanning, check needed items from the recovered files and click Save button.

Step 8. At last, choose a directory to save selected files. It is recommended to save the recovered files on another drive. Otherwise, the lost/deleted data could be overwritten. You can save the files to an external device.

The Select a directory to save files interface with the selected OK option.

After retrieving files from the PC that encountered error 1962, you can feel free to try various solutions to fix the Lenovo error 1962. After analyzing several posts, here’s what we learned on how to fix Lenovo error 1962 “No Operating System Found”.

How to Fix Lenovo error 1962

Here are some top solutions to fix Lenovo error 1962. If are still bothered by this issue, you can try the following solutions one by one.

Solution 1. Change Boot Order

If BIOS cannot find the correct boot device or the Windows drive is not set as the first boot option, you may encounter Lenovo Error 1962 and fail to start Windows.

Checking and correcting the boot order is one of the first solutions you should try.

Step 1. Power on your computer, press and hold the correct hotkey to enter BIOS. You can try pressing F1 for Lenovo desktops, F2 or Fn + F2 for Lenovo laptops. Do not release the function key until you see the BIOS screen.

Step 2. Once BIOS opens, you can release the specific hotkey. Use arrow keys on the keyboard to switch to the Boot section.

Step 3. Check the boot order. If the boot drive (SSD/HDD) is not the first boot option, use the “+” or “-” keys to shift it to the top boot option.

Step 4. Press F10 to save the BIOS order changes and exit the BIOS.

Then restart your computer and check if the Lenovo error 1962 disappears. If you still encounter error 1962, you can try the following solutions.

Solution 2. Run Startup Repair

If your Lenovo computer fails to boot into Windows due to Error 1962, you can try running Startup Repair. This built-in Windows recovery tool can automatically diagnose and fix common startup issues, such as damaged boot files or incorrect boot configuration.

Follow the steps below to access and run Startup Repair.

Step 1. Download Windows 10 Media Creation Tool from the official Microsoft website and create a bootable USB drive with the tool.

Step 2. Connect the bootable USB drive to the Lenovo computer which encountered the error 1962. Enter BIOS and set the USB drive as the first boot option and boot from it.

Step 3. On the Windows Setup page, select language, time and currency, keyboard output settings and then click Next.

Step 4. Then click on Repair your computer > Troubleshoot > Advanced options > Startup repair to launch Startup repair on Windows 10.

try Startup Repair

Step 5. Choose your account, type the password, and then Windows will attempt to automatically repair your PC.

Startup repair will fix any problems that may interrupt the Windows startup process. However, if Windows Startup Repair is not working, you need to try the next method.

Solution 3. Run System Restore

System Restore enables users to revert the Windows OS to a previous state if the current OS doesn’t work properly or encounters problems. But the prerequisite of system restore is that you have created system restore points on your computer.

So, if you have created system restore points before, you can try this method and use the system restore point to restore your computer to an earlier state. If not, you can skip this method and try the next one.

Note: System restore point only reverses the system files, Windows Registry, installed applications and system settings, which will not affect your personal files.

Step 1. Follow steps 1 – 3 in Solution 2 to create a bootable USB drive and boot from it.

Step 2. Then go to Repair your computer > Troubleshoot > Advanced options > System Restore to restore Windows.

Step 3. Follow the prompts to select a system restore point and click Finish at last to start the system restore.

perform system restore

Running system restore may help you fix the Lenovo error 1962. If you have created system restore points before, you can follow the steps above to run system restore.

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Solution 4. Check If the Hard Drive Is Faulty

If the previous solutions don’t work, the problem may be related to a failing HDD/SSD. A damaged or undetected storage drive can prevent BIOS from finding the Windows boot files and trigger Lenovo Error 1962.

Check whether the hard drive is detected in the BIOS, or connect it to another working computer to test if it can be recognized. If the drive is not detected or cannot be accessed, you may need to replace it with a new one.

Before replacing the faulty drive, make sure to recover your important files first.

I successfully fixed the Lenovo error 1962 with the fixes in this post. I’d like to share this post with more friends who are suffering from the same issue.Click to tweet

Bottom Line

After reading this post, you should know how to fix error 1962 Lenovo. Which method works for you? If you have better solutions to solve the Error 1962 “No Operating System Found”, please don’t hesitate to share it with us by leaving a comment in the following comment zone.

If you need any help when using MiniTool software, you may contact us via [email protected].

Error 1962 FAQ

How do I fix error 1962?
To fix error 1962 No Operating System Found Lenovo error, you can check if the system drive is the first boot option in BIOS, run Startup Repair, and perform system restore. If all above fixes don’t work, check if the hard drive is a faulty one. If it is, replace it with a new one.
How do I fix boot sequence error?
Restart the computer and press a specific key to enter BIOS. Use arrow keys to switch to the Boot tab. Change the order to select the system drive as the first boot option. Then press F10 to save the boot sequence change.
What does it mean no operating system found?
When your computer displays “No operating system found”, it means that BIOS is unable to find an operating system on a hard drive to boot from. This can be caused by incorrect BIOS boot order, a faulty hard drive, a faulty SATA cable or a damaged Master Boot Record.
What is the key for boot menu in Lenovo?
The key to enter boot menu in Lenovo is usually specified on the Lenovo computer’s startup screen. Generally, to access boot menu in Lenovo computer, you can press and hold F12 key while powering on your computer. Sometimes, you can also use Fn+F12 key to open boot menu.
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