Lenovo Error 1962 “No Operating System Found” usually occurs because BIOS cannot find the Windows boot drive. To fix it, check the BIOS boot order, make sure the system SSD/HDD is detected, run Windows Startup Repair, repair boot files, or replace a failed hard drive.
In the following sections, we will explain the common causes of Lenovo Error 1962 and provide step-by-step solutions to help you fix this issue.
What Causes Lenovo Error 1962
There are several reasons why Lenovo Error 1962 appears during startup. The table below details the common causes and how to identify them.
Cause | Description | How to Check |
Incorrect BIOS Settings | Wrong boot order or incorrect UEFI/Legacy settings prevent the system from booting | Check BIOS Boot Priority and Boot Mode |
Loose Hardware Connections | Loose SATA or power cables may prevent the HDD/SSD from being detected | Check drive connections |
Corrupted Boot Files | Damaged Windows boot files can stop the system from starting | Run Windows Startup Repair |
Failed HDD/SSD | A damaged storage drive may cause BIOS to fail to find the operating system | Check drive detection and health status |
Dead CMOS Battery | A weak CMOS battery may reset BIOS settings and affect boot configuration | Replace the battery and reset BIOS settings |
If your Lenovo PC cannot boot due to Error 1962, you may need to recover important files before fixing the issue. The following section will show you how to recover data from a computer with Error 1962.
How to Recover Data from the PC with Error 1962
When Lenovo Error 1962 prevents your computer from starting, recovering your important files should come before further repairs.
MiniTool Partition Wizard Pro allows you to create a bootable USB drive and recover data from an unbootable PC. Follow the steps below to complete the recovery process.
MiniTool Partition Wizard DemoClick to Download100%Clean & Safe
Step 1. Connect the boot USB drive to the computer with Lenovo error 1962.
Step 2. Press a specific key to boot into the BIOS settings menu during the startup. After entering BIOS, set the bootable USB drive as the first boot option and then boot from the drive.
Step 3. On the MiniTool PE Loader interface, MiniTool Partition Wizard will be launched automatically. Just wait a few seconds.
Step 4. On the interface of MiniTool Partition Wizard, launch the Data Recovery wizard.

Step 5. After launching the Data Recovery function, you can see that all disks and partitions on the computer. Select a partition that contains important files and click Scan.

Here is a brief introduction of the five parts on the Data Recovery interface:
- Recovery Result: this section will display the last scanning result and you can manually load the scanning result you saved previously.
- Logical Drive: this section will display all existing partitions on your PC including removable devices.
- Lost Partition:this section will display all lost partitions on your PC.
- Unallocated Space: this section will display all unallocated spaces on your computer.
- Hard Disk: this section will display all hard disks on the computer. You can also select a hard disk to scan.
Step 6. Wait for the scanning completed. During the process of scanning, you can pause or stop the scanning by clicking the Pause or Stop button.
Step 7. After scanning, check needed items from the recovered files and click Save button.
Step 8. At last, choose a directory to save selected files. It is recommended to save the recovered files on another drive. Otherwise, the lost/deleted data could be overwritten. You can save the files to an external device.

After retrieving files from the PC that encountered error 1962, you can feel free to try various solutions to fix the Lenovo error 1962. After analyzing several posts, here’s what we learned on how to fix Lenovo error 1962 “No Operating System Found”.
How to Fix Lenovo error 1962
Here are some top solutions to fix Lenovo error 1962. If are still bothered by this issue, you can try the following solutions one by one.
Solution 1. Change Boot Order
If BIOS cannot find the correct boot device or the Windows drive is not set as the first boot option, you may encounter Lenovo Error 1962 and fail to start Windows.
Checking and correcting the boot order is one of the first solutions you should try.
Step 1. Power on your computer, press and hold the correct hotkey to enter BIOS. You can try pressing F1 for Lenovo desktops, F2 or Fn + F2 for Lenovo laptops. Do not release the function key until you see the BIOS screen.
Step 2. Once BIOS opens, you can release the specific hotkey. Use arrow keys on the keyboard to switch to the Boot section.
Step 3. Check the boot order. If the boot drive (SSD/HDD) is not the first boot option, use the “+” or “-” keys to shift it to the top boot option.
Step 4. Press F10 to save the BIOS order changes and exit the BIOS.
Then restart your computer and check if the Lenovo error 1962 disappears. If you still encounter error 1962, you can try the following solutions.
Solution 2. Run Startup Repair
If your Lenovo computer fails to boot into Windows due to Error 1962, you can try running Startup Repair. This built-in Windows recovery tool can automatically diagnose and fix common startup issues, such as damaged boot files or incorrect boot configuration.
Follow the steps below to access and run Startup Repair.
Step 1. Download Windows 10 Media Creation Tool from the official Microsoft website and create a bootable USB drive with the tool.
Step 2. Connect the bootable USB drive to the Lenovo computer which encountered the error 1962. Enter BIOS and set the USB drive as the first boot option and boot from it.
Step 3. On the Windows Setup page, select language, time and currency, keyboard output settings and then click Next.
Step 4. Then click on Repair your computer > Troubleshoot > Advanced options > Startup repair to launch Startup repair on Windows 10.

Step 5. Choose your account, type the password, and then Windows will attempt to automatically repair your PC.
Startup repair will fix any problems that may interrupt the Windows startup process. However, if Windows Startup Repair is not working, you need to try the next method.
Solution 3. Run System Restore
System Restore enables users to revert the Windows OS to a previous state if the current OS doesn’t work properly or encounters problems. But the prerequisite of system restore is that you have created system restore points on your computer.
So, if you have created system restore points before, you can try this method and use the system restore point to restore your computer to an earlier state. If not, you can skip this method and try the next one.
Step 1. Follow steps 1 – 3 in Solution 2 to create a bootable USB drive and boot from it.
Step 2. Then go to Repair your computer > Troubleshoot > Advanced options > System Restore to restore Windows.
Step 3. Follow the prompts to select a system restore point and click Finish at last to start the system restore.

Running system restore may help you fix the Lenovo error 1962. If you have created system restore points before, you can follow the steps above to run system restore.
Solution 4. Check If the Hard Drive Is Faulty
If the previous solutions don’t work, the problem may be related to a failing HDD/SSD. A damaged or undetected storage drive can prevent BIOS from finding the Windows boot files and trigger Lenovo Error 1962.
Check whether the hard drive is detected in the BIOS, or connect it to another working computer to test if it can be recognized. If the drive is not detected or cannot be accessed, you may need to replace it with a new one.
Before replacing the faulty drive, make sure to recover your important files first.
Bottom Line
After reading this post, you should know how to fix error 1962 Lenovo. Which method works for you? If you have better solutions to solve the Error 1962 “No Operating System Found”, please don’t hesitate to share it with us by leaving a comment in the following comment zone.
If you need any help when using MiniTool software, you may contact us via [email protected].

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