You may receive the “This person is unavailable on Messenger” message” while trying to communicate with someone. Multiple factors can result in the issue. MiniTool summarizes possible reasons and offers you some troubleshooting methods in this post.
Why This Person Is Unavailable on Messenger
Why does it say this person is unavailable on Messenger? To learn the answer, you need to know what does this person is unavailable on Messenger mean. Well, it means that the person you trying to contact is not available on Messenger currently.
The message also implies that you can’t message or call a person and vice versa. This message can appear due to many reasons. Here, some common causes for the issue are listed.
- You have blocked the user.
- You are blocked by the user.
- The account is temporarily unavailable.
- The user has deleted his Facebook or Messenger account.
Solution 1: Verify If You Block the Person
To get rid of the error message, you should firstly ensure that you don’t block the person by accident on Messenger. You can check that on desktop by using these steps.
Step 1: Open Facebook Messenger and navigate to the chat that displays the message.
Step 2: Tap and hold the chat to see different options for the chat. If the Block option appear on the menu, it means that the person is not blocked.
Alternatively, you can follow steps below to check the fact.
Step 1: Tap the little down arrow at the upper right corner of Facebook homepage.
Step 2: Go to Settings & Privacy > click Settings.
Step 3: In the Blocking section, head to Block users. Then you can find if the person is listed on the block list.
If the person is blocked by you accidentally, you can unblock him manually.
Solution 2: Check If You Are Blocked
Likewise, you also need to check if you are blocked by the person. You can get results by checking some clues. If you are blocked, you will meet the following situations.
- You can’t see the user profile on Facebook and receive the “content not found” message.
- You can’t send a friend request to the person.
- You can view the previous chat, but you can’t send a new message to him.
Certainly, you can check the fact with these steps.
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Step 1: Open Facebook and look for the target user profile via the search feature.
Step 2: If you can’t find his profile but it can be found by another Facebook account, it means that the user has blocked you.
Solution 3: Check If the Person Has Deactivated/Deleted the Account
Though you can’t directly find out if the person’s account is deleted or deactivated, you are able to confirm that using different accounts. Here are detailed steps for you.
Step 1: Open the Facebook app on your device and seek for the target user account.
Step 2: You can confirm the result by using several different IDs. Sometimes the account would be hidden from public search and is only visible to friends or friends of friends. Hence, you can check from these channels.
Solution 4: Check Facebook Memories
From Facebook memories, you can find likes and comments posted before. If the username is clickable or blue, it indicates that you are not blocked by him. Then, try contacting the person later. You can access Facebook memories with steps below.
Step 1: Navigate to the main page of Facebook and then click See More under the Explore option.
Step 2: Scroll down the content until you find Memories.
Step 3: Then click on Memories.
In addition to the above solutions, you can also avoid the “This person is unavailable on Messenger” message by updating Messenger, using the web version of Messenger, or connecting to high-speed Internet. Why does it say this person is unavailable on Messenger? Possible causes for the issue have been illustrated for you. Fix the issue based on these reasons.