If you receive the DirecTV error message “771 – DirecTV Signal Loss” on your TV screen, it always means that your DirecTV receiver has difficulty communicating with the satellite dish outside. The 771 error code DirecTV can be caused by multiple reasons that are listed below:
- The bad weather: During severe weather, such as heavy rainfall, a snowstorm, and so on, the signal between your dish and the satellite might be interrupted.
- Outages of the DirecTV services: If there are any problems with the DirecTV server, you may encounter the DirecTV 771 code.
- Improper receiver connections: It’s also a possible reason for the DirecTV error code 771.
- Certain obstacles between the dish and satellite: If there is something, like a tree, blocking the signal between your dish and the satellite, you will get this error.
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Once you encounter the DirecTV code 771, you need to find out some ways to solve it. If the error occurs due to bad weather, you have nothing to do but wait. If it is caused by other factors, there are several methods you can try to get rid of this error.
Method 1: Check the Status of the DirecTV Server
Sometimes, an outage with DirecTV services can lead to the DirecTV code 771. Therefore, once you meet this error, you should check if DirecTV is down first. If there are certain problems reported, you have to wait patiently until the developers fix those issues. If no current issues exist but the error is still here, then you need to try other solutions.
Method 2: Check All the Receiver Connections
It’s essential to make sure the receiver is connected to the satellite dish properly so that you can avoid the DirecTV code 771 from happening. Hence, after the error occurs, it’s recommended that you check the receiver connections.
Step 1: Go to the back of your receiver to check the Satellite-In (or SAT-IN) cable. Ensure that the cable is not loose.
Step 2: If your receiver has a power inserter that is attached to the DirecTV cable coming from the dish, unplug it and wait for at least 15 seconds. Then plug it back.
After that, restart your TV to see if the “DirecTV signal loss” issue is resolved.
Method 3: Check the Satellite Dish
In case anything blocks the connection between the dish and the satellite, checking the satellite disk is also important. A tree, a branch, or other things near the dish will affect the signal. As a result, the 771 error code DirecTV may appear. In this case, you’d better clear the possible obstacles or locate the dish in a new place.
Method 4: Press the Channel Button
Another way you can try to fix the DirecTV code 771 is to press the channel button. This method can send a response signal straight to the dish, which may solve your problems. To execute this operation, you need to press the channel up button twice and then press the channel down button twice. If it doesn’t help, you should go on with the next solution.
Method 5: Reset Your Receiver
The last DirecTV 771 code fix we recommend to you is to reset the receiver. It may take thirty minutes to one hour, so you should make sure you have enough time to do this.
Step 1: Find the Reset button on the back of your receiver. It’s always a tiny red button inside the access card door.
Step 2: Press the Reset button with a paperclip or pencil head. Then your receiver will begin to restart.
Once the reset process is completed, the error may disappear and you can use your DirecTV properly.
The above solutions to the DirecTV code 771 are feasible. Once you get stuck in this error, you can try those ways to fix it. If you have any other problems with the DirecTV error code 771, you can leave a message in our comment part below.
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About The Author
Position: Columnist
Yamila is a fan of computer science. She can solve many common issues for computer users by writing articles with simple and clear words. The very aspect that she is good at is partition management including create partition, format partition, copy disk and so on. When she is free, she enjoys reading, doing some excerpts, listening to music and playing games.