• Linkedin
  • Reddit

Summary :


Some Windows users find the agent.exe process in Task Manager but don’t know what it is. What is the agent.exe? Is it a virus? If you want to learn more detailed information about the agent.exe, you can check out this post from MiniTool.

Quick Navigation :

If you open Task Manager on your PC, you may notice the agent.exe process. What is agent.exe process? Why is it running my PC? You must be curious about it. Well, if you want to learn the detail, please keep on reading.

What Is Agent.exe

The agent.exe refers to the Flexera Software's InstallShield Update Service Agent, which is used to monitor the InstallShield servers and check for and install the latest software updates.

The agent.exe file is used by many other software programs. Many software publishers use InstallShield technology to create an installation for their application, which usually contains the agent.exe process to contact their own servers and install new updates.

The agent.exe executable facilitates the connection between a specific application and an external server. It can determine whether the latest version of a program is installed. A lot of other software uses the agent.exe process to update their applications.

If you find the agent.exe process running in the Task Manager, in most cases, the agent.exe is checking that if the user has the latest software version available installed.

Is Agent.exe a Virus

The agent.exe itself is not a virus. It is used to check for the latest software updates. However, some malware may disguise itself as an executable file and use the same name as the agent.exe to avoid antivirus checks. In this case, you should be careful. How to identify if the agent.exe is the genuine one or a virus?

Well, you can check the location of the agent.exe file. If you don’t know how to check its file location, try steps below:

Step 1. Right click the Windows task bar, and then select Task Manager to open it.

Step 2. Navigate to the agent.exe in the Processes tab. Then, right-click on the agent.exe process and select Open File Location form the menu.

Step 3. If the file location is in C:\Windows\System32 or C:\Windows, it could be a virus which disguises itself as a system process. Under this situation, you should perform a virus scan as soon as possible.

schedule a scan in windows defender antivirus thumbnail
Free Ways to Schedule a Scan in Windows Defender Antivirus

To schedule a scan in Windows Defender Antivirus, you need to use Task Scheduler. And you can find the step-by-step guide in this post.

Read More
Tip: The default location for the agent.exe or InstallShield Update Service Agent is in C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe. You may also find the agent.exe file in a folder related to the application that is using it.

Can I Delete the Agent.exe

In most cases, it is not recommended to delete the agent.exe executable. If the agent.exe process always causes high CPU or high disk usage on your computer, you should consider reinstalling the application that uses the agent.exe process.

To uninstall a program, you can follow the steps below:

Step 1. Press Windows + R keys on the keyboard to bring up the Run dialog box. Then type appwiz.cpl in the Run dialog box and hit Enter to open Programs and Features.

Step 2. Scroll down to find the application that uses agent.exe in the application list and then right click on it to select Uninstall.

uninstall a program

Step 3. Follow the on-screen instructions to uninstall the program and then restart your computer.

how to uninstall programs on win 10 thumbnail
How to Uninstall Programs on Windows 10? Here Are Methods

Uninstalling unnecessary programs or apps is one of the most common and important tasks that all computer users need to do. Here is a guide to remove them.

Read More

After uninstall the software using the agent.exe process, you can download the software from the Internet and then reinstall it on your computer.


After reading this post, now you should know what agent.exe is. Do you have different opinions about the agent.exe Windows 10? We are glad to have you share it with us.

  • Linkedin
  • Reddit